A quick guide to getting verified and building trust with agents and sellers.
Why get verified?
Verification is optional, but it helps agents and sellers know they're dealing with a genuine home seeker. In a market where trust matters, a verified profile can give you an edge.
Start the verification process
Click your profile icon in the top-right corner (you'll notice an exclamation mark if you're not verified yet)
Choose either:
Click the yellow "Verify your account" message
Or go to Settings > Identity verification
Complete verification
Enter your first and last name exactly as they appear on your ID
Click "Verify identity"
Click "Start verification" to continue
Document verification
You'll be guided through Onfido's secure verification process:
Follow the on-screen instructions to complete verification
The system will check your documents automatically
Verification status
After submitting your documents:
Verification typically takes a short time to process
Once verified, real estate agents can see a white checkmark next to your profile as proof of verification
This verification is completely free
Having trouble? Our support team is ready to help! Just click the chat button in the bottom-right corner of your screen.