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How to contact a seller agent

Updated this week

As a buyer, you might want to ask questions about a property you're interested in. Here's how you can get in touch with the seller agent:

If you have a buyer agent

Your buyer agent will handle all communication for you. You cannot directly contact the seller agent in this case.

  1. Add the listing to your favorites so your agent can see it

  2. Ask your agent to send your question to the seller agent on your behalf

If you don't have a buyer agent

  1. On any listing detail page, look for the "Message [agent name]" button in the box on the right side

  2. Click this button to start a conversation

  3. You must have your first and last name completed in your profile before contacting an agent. If prompted to complete this information, please do so first

  4. A verification popup might appear if your account isn't verified yet, this is optional and can be skipped

  5. A popup will open where you can type and send your message

  6. When the agent responds, you'll receive an email notification and see a red notification bubble on the communication center menu item

Important things to know

  • You can only message a seller agent if the property is currently for sale

  • To view a seller agent's profile, click their name in the box on the right side of the listing

  • When we don't have contact information of the seller agent, we advise hiring a buyer agent via our "Find an agent" page who can help you get in touch with the seller agent

Need more help? Our team is here to support you on your home-buying journey.

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